Our New Mobile App is Coming Soon!
Interested in trying out our new mobile app for iPhone or Android as soon as it comes out? Subscribe to our email newsletter below to receive an update as soon as we launch.
Follow us!
%201.svg){kind=logo}
March 28, 2025
How Clean Are Your Restrooms?
As a hospitality operator, every detail counts in creating a memorable guest experience. While the bar, music, and even pat-downs at the entrance get much of the attention, one often-overlooked area can significantly impact guest perception: The Restrooms.
Clean restrooms are essential—not just for hygiene, but for guest satisfaction. A study from The Cleaning Industry Research Institute found that 95% of people would leave a venue due to a bad restroom experience. That’s a significant number. If your restrooms are clean, well-stocked, and odor-free, it reflects positively on your venue's overall standards and attention to detail.
Why It Matters
Guests notice the small things—like soap, paper towels, and toilet paper availability. A restroom that’s well-maintained signals that you care about every aspect of their experience. If they find a clean, stocked restroom, they're happy. A dirty restroom, however, can lead to brutal reviews online that you definitely want to avoid.
Maintaining Restroom Standards
Regular restroom checks are essential. Make sure to keep soap dispensers full, paper towels stocked, and toilet paper readily available. Hiring a bathroom attendant for quick checks during busy times is an added bonus that can make a big difference. Small touches like quality hand dryers and fresh scents also go a long way in creating a pleasant experience.
Staff Training & Practical Solutions
Train your staff to address restroom issues quickly, especially during busy hours. Set up a system for regular restroom checks, ensuring supplies like soap and toilet paper are stocked, and that the space stays clean. For an added boost, consider using simple solutions like a visual checklist or reminders to keep staff on track throughout the night.
Conclusion
Your restrooms are a reflection of your venue's overall quality. Investing a little extra time and effort into keeping them clean and stocked ensures a better experience for your guests—and can make the difference between them coming back or writing a bad review.
Join 250+ venues across Canada increasing their late-night revenue with Nightlife+
